Feedback

We at LUCKY HOUSE Chinese Takeaway aim to bring all of our customers the very best value for money, services and food around Norwich. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Delivery is VERY expensive

Abbi, 12 Jun 2021

Order was over £35 , delivered slightly cold, no free prawn crackers either :(

Pauline, 06 Jun 2021

Best Chinese in norwich!

Sophie, 04 Jun 2021

The best around

Barry, 01 Jun 2021

Really disappointed in the service We ordered for 8.30 delivery to hevingham I had a call at 7.45 asking if we could take the order early as they were delivering to two other people in hevingham and it was more convenient luckily we were home early from our evening out so accepted! To my shock I paid £8.50 delivery!! This is extortionate as it’s only 15 mins journey! Plus if u were delivering local it seems cheeky. I spoke to a friend who happened to be one of the orders received that night and they didn’t pay any delivery charge! Can you let me know why u charge so much to a local area and why some pay and some don’t. Thanks Chrissy

Christine, 01 Jun 2021

you're great :)

Steven, 22 May 2021

Always used lucky house, never disappointed.

Emma, 22 May 2021

Delivered early first time I have used them

Fay, 18 May 2021

Good value, nice portion sizes

Simon, 14 May 2021

great service and delivery

Susan, 02 May 2021

Why 50p service charge when i ordered on line and collected!!! Egg fried rice not very eggy

Jeff, 01 May 2021

Why 50p service charge??? I ordered in line and collected. Egg fried rice not very eggy

Jeff, 01 May 2021

Have used Lucky House for a number of years now and food is consistently very good and value for money

Matthew, 07 Apr 2021

Fast and easy to use, AAA+++

Graham, 05 Mar 2021

Food arrived early, all very tasty will use again.

Ben, 02 Mar 2021

Great to find we can get our local Chinese delivered and pay by card hassle free

Julie, 06 Feb 2021

Food arrived late, had to reheat in the microwave. Also I am an insulin dependent diabetic and have to eat regular, give or take 10 minutes

Martina, 26 Jan 2021

Website easy to use

Neil, 24 Jan 2021

Usually the speed is very quick although we did have problems last time we ordered.

Sarah, 23 Jan 2021

Always a tasty meal from these guys, staff very friendly also.

Matthew, 16 Jan 2021

Good food

Colin, 15 Jan 2021

always a great service

Robert, 15 Jan 2021

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David, 08 Jan 2021

After having to get the accompaniments for our duck sent!!!!!!! the rest of the dishes were such a disappointment. The sweet and sour sauce is disgusting!!! The Singapore chow Mein is in edible and full of some kind of hot powder!!!! The pork dish was like water seriously this Chinese has totally gone down hill massively and should not be serving until they can get the dishes correct!!!! I am so annoyed that again I have this restaurant another chance to get it right and yet again they couldn’t I will NEVER order again and I will share my disappointment on our local social media you should be ashamed of the food you serve.

Claire Vickery, 02 Jan 2021

We have tried the Thai dishes several times and always found them to be very good . We would reccimend them

Brian Breakwell, 31 Dec 2020

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Adam, 31 Dec 2020